by Pattie Gibson : The World of Customer Service

ISBN : #0840064241 | Date : 2011-06-20

Description :

PDF-0d991 | Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectati… The World of Customer Service

The World of Customer Service by by Pattie Gibson

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